1 Most Woodman products come with a one-year manufacturing warranty.
Woodman Furniture India provides a standard one-year warranty on most products, covering defects arising from manufacturing or material faults. This warranty ensures that customers receive furniture that meets quality and durability standards. It does not cover damage caused by misuse, accidents, or normal wear and tear. Providing a clear warranty period gives users confidence in product reliability and demonstrates the Company’s commitment to quality. Customers should retain proof of purchase to validate warranty claims during the coverage period.
2 The warranty covers only manufacturing defects.
The warranty explicitly covers issues caused by production errors, such as defective components, faulty assembly, or material imperfections. It does not include damages caused by mishandling, improper use, or environmental factors. Users must report any manufacturing defects promptly to be eligible for repair, replacement, or service under warranty. Clearly defining coverage prevents misunderstandings and ensures that claims are limited to legitimate defects, maintaining fairness for both the Company and customers.
3 Misuse, wear and tear, or unauthorized modifications are not covered.
Damage resulting from misuse, improper cleaning, accidental impact, exposure to harsh environments, or unauthorized alterations is excluded from warranty coverage. Customers are responsible for handling and maintaining furniture according to guidelines provided by the Company. This clause protects the Company from liability for damage caused by factors outside its control while encouraging users to follow recommended care practices, ensuring product longevity.
4 Proof of purchase is required to claim warranty services.
To avail warranty services, users must provide a valid proof of purchase, such as an invoice or order confirmation. This ensures that only genuine buyers of Woodman products can access warranty support. It also allows the Company to verify the product, date of purchase, and eligibility for service. Maintaining proof of purchase is essential for both accountability and smooth processing of warranty claims.
5 All warranty claims are subject to verification and approval.
Warranty claims undergo verification by the Company’s team to confirm the defect and ensure it falls within the warranty terms. Upon approval, the Company may offer repair, replacement, or other solutions as deemed appropriate. This process ensures fairness, prevents misuse of warranty services, and maintains the integrity of the program. Users are encouraged to provide accurate and complete information to facilitate quick resolution of claims.
